Effective Date: 9th October 2024
At Remedy Vastu, we strive to ensure your satisfaction with our products. Please carefully read our refund and returns policy outlined below:
1. No Returns for Undamaged Products
We do not accept returns for any undamaged products. All sales are final unless the product arrives damaged.
2. Return and Refund for Damaged Products
If your product is damaged upon arrival, you are eligible to return it within 14 days of receiving your order.
3. How to Return and Request a Refund
To return a damaged product and request a refund, please contact us at remedyvastu9@gmail.com with the following details:
- Your order number
- Photos of the damaged product
- A brief description of the issue
4. Refund Process
Once we verify that the product is damaged, we will provide return instructions. After receiving the returned item, we will process your refund within 7 business days. The refund will be issued using the same payment method used during purchase.
5. Return Shipping for Damaged Products
If the product is confirmed to be damaged, Remedy Vastu will cover the shipping cost for the return.
For any questions or concerns, please contact us at remedyvastu9@gmail.com. We’re here to assist you!